Our Policies
Shipping Policies
We offer the following shipping methods and delivery times:
Standard: |
UPS Ground 7 - 10 Days |
Shipping Charges |
Order Value |
Shipping Charges |
Standard |
below
$50.00 |
$12.00 |
from $50.00 to 149.99 |
$12.00 |
from $150.00 to 299.99 |
$15.00 |
from $300.00 to 599.99 |
$30.00 |
from $600.00 to 899.99 |
$40.00 |
$900.00 and more
|
$50.00 |
|
| |
» For shipments to Alaska, Hawaii and Puerto Rico an additional $20.00 freight surcharge per order will be added to the above charges. |
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» An extra $25.00 per item will be added to the above charges for overweight and oversize items. |
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» Additional freight charges for shipment outside of the United States: |
| |
| |
Canada |
$20.00 |
| |
United Kingdom |
$60.00 |
|
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» We will give shipping charges to you via e-mail for shipment to countries not shown above and request your approval prior to shipment.
|
Taxes
We collect state sales tax when the shipping address is in one of the following states:
Credit Cards Accepted
Please note that we accept
American Express,
Mastercard,
Visa.
Return Policies
All pillows must be returned via UPS: Ground Service, 1-800-PICK-UPS (742-5877), www.ups.com.
All pillow returns must be made within 1 day of receipt of goods. They must be returned in the original packaging, clean and in sale-able condition. This includes not being exposed to allergens such as pet dander or cigarette smoke.
All pillow returns must be made to the location from which it was purchased. Although we sell our product to other stores, we do not accept returns of merchandise purchased from other retailers. Proof of sale is required.
All shipping costs are at customer's expense. Discounted and Sale Items are Final Sale. All non-pillow merchandise will receive web online credit only upon being returned within a 10 day period. No cash or credit card refunds.
Store Privacy Policies
We will not share your personal information with any third parties.
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